FAQS
At Cupid Glow, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
WHERE CAN THE DARK SPOT CORRECTING FACE TREATMENT BE USED?
For best results, begin by using as a spot treatment. Once hyperpigmentation has visibly diminished, you may apply to the full face to promote an even skin tone. Use once daily at night. After achieving the desired results, continue as needed for maintenance.
CAN CUPID GLOW PRODUCTS BE USED ON PREGNANT WOMEN?
Yes, our products can be used on pregnant women because they’re all vegan, sulfate, and paraben free!
WHERE CAN THE DARK SPOT CORRECTING BODY CREAM BE USED?
The Dark Spot Correcting Body Cream is targeted for your Knuckles, Knees, Inner thighs, Elbows, Bikini lines, Under arms, Intimate area, and other hyperpigmented areas.
HOW LONG DOES IT TAKE TO SEE RESULTS?
Every product is designed for a specific skin type, in which each product varies. Our typical result rate is within 1-2 weeks, when used as suggested. For complete results, we recommend using products CONSISTENTLY for at least 1 month.
WHAT IS THE SHELF LIFE OF OUR PRODUCTS?
Our products can last 1 year when stored in room temperature.
With consistent use, products are subjected to last 3 weeks to 1 month.
WHAT IS YOUR RETURN AND REFUND POLICY?
Our team is fully committed to ensure that our customer is satisfied. Items must be returned within 14 days of being delivered, in original state as received. We will not be able to accept items that were already open and has any signs of use.
Refunds will be sent to your original form of payment with a $4.00 processing fee. Shipping fees are non-refundable.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Standard shipping (2-5 business days)
After order is placed, processing takes 1-2 days, in which your order will be shipped immediately after. For Domestic orders, it normally takes 2-3 business days to receive your order.
International Shipping (4-7 business days)
We ship internationally! After order is placed, processing takes 1-2 days, in which your order will be shipped immediately after. For international orders, it typically takes 5-7 business days to receive your order.
*You will receive a confirmation email when order is placed. You will then receive all tracking information within the next day or two.
*Please allow at least one business day for tracking updates once received.